Privacy Policy (California Residents)
Effective Date: 01/05/2024
At BA Movers (“we,” “us,” or “our”), accessible at bamovers.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information, including the rights of California residents under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
By using our website or services, you agree to this Privacy Policy.
1. Information We Collect
Personal Information You Provide
We collect personal information when you voluntarily submit it through our website or communication channels, including when you request a moving estimate or contact us.
This may include:
- Full name
- Phone number
- Email address
- Pickup and delivery addresses
- Moving date
- Any details related to your moving request
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and referring URLs
This information helps us understand website usage and improve performance.
2. How We Use Your Information
We use personal information to:
Provide moving estimates and services
Communicate with you about your request
Improve our website and operations
Customize user experience
Prevent fraud and ensure security
Comply with legal obligations
Sale or Sharing of Personal Information
BA Movers does not sell or share personal information, as defined under California law.
We do not sell, rent, or trade your personal data for monetary or other valuable consideration.
Disclosure of Personal Information
We may disclose personal information only when:
- Required by law or legal process
- Necessary to protect our rights or property
- Required to comply with regulatory obligations
We do not disclose personal data for cross-context behavioral advertising.
Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide requested services
- Fulfill legal and regulatory obligations
- Resolve disputes or enforce agreements
Retention periods vary depending on the type of information and applicable laws.
Security Measures
We implement reasonable administrative, technical, and physical safeguards, including:
- HTTPS secure connections
- Encryption of sensitive information
- Ongoing monitoring and security reviews
While no system can guarantee complete security, we actively work to protect your information.
Communication Methods & Telecom Consent
A. Communications
We may contact you via:
Phone calls
Text messages
Emails
Communications may include:
Moving estimates
Service confirmations
Important updates
- Text Messaging (TCPA Compliance)
By opting in to receive SMS messages:
You provide explicit consent to receive automated messages
Message frequency may vary
Message and data rates may apply
You may opt out anytime by replying “STOP”
Consent is not required to receive services.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage trends
- Remember user preferences
You may disable cookies in your browser settings, though some site features may not function properly.
9. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights:
A. Right to Know
You may request information about:
- The categories of personal information collected
- The sources of that information
- The purposes for collecting it
- The categories of third parties (if any) with whom it is shared
B. Right to Delete
You may request deletion of your personal information, subject to legal exceptions.
C. Right to Correct
You may request correction of inaccurate personal information.
D. Right to Opt-Out
Since BA Movers does not sell or share personal data, opt-out is not applicable — but you may opt out of non-essential communications.
E. Right to Limit Use of Sensitive Personal Information
We do not collect or use sensitive personal information beyond what is necessary to provide services.
F. Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
How to Exercise Your California Rights
To submit a request, please contact us:
Email: bamoversllc@gmail.com
We may need to verify your identity before processing your request. Authorized agents may submit requests on your behalf with proper documentation.
We respond within 45 days, as required by California law.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or your privacy rights, contact us at:
Email: admin@bamovers.com